Support

What you can expect from us on your musical journey

Contact Us

  • Support

    Please have a look at our chatbot in the lower right corner. It provides info on most common problems

    Also have a glance at our FAQ's. 90% of problems are solved with these two steps.

    If you are still having trouble with something you bought on our store just get in touch.

    support(at)rapidflow(dot)shop 

  • Refund Policy

    Because our products are digital in nature, we do not provide refunds.

    Our offerings are digital templates, samples and instruments—intangible goods that you access via download. Once these products are made available to you, they cannot be “returned” in the traditional sense.

  • Collaborations

    We are happy our video reviews are recognized by leading companies such as Rupert Neve Designs, Louder Than Liftoff, Waldorf, NORD, SPL and others.

    If you would like us to review your product on our YouTube channel or collaborate in another way, please feel free to reach out to us at:

    press(at)rapidflow(dot)shop 

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